Frequently Asked Questions Regarding Corona Virus
Updated 17th April 6.55pm EST
Q: We had registered to attend NYLD in Melbourne on 20th March which was didn't go ahead, what happens next?
The Melbourne Convention and Exhibition Centre is owned by the Victorian Government which ruled that this event is among those that cannot proceed, in accordance with a Federal government event ban (we emailed all registered ticket purchasers on 13th March to give immediate notice.) We sent a further email on 22nd March to advise, in detail, the arrangements for the alternative 'online event'. A follow-up email was sent on 17th April to those who had not yet responded to us. If you did not receive this email (and believe that you should have) then please contact us at email@example.com to inform us.
Q: Can we speak to the Halogen office about circumstances arising from the Coronavirus situation?
Please understand that we have approx 4000 schools who attend our events, and the volume of enquiry resulting from the Coronavirus is not something that we could have prepared for. We kindly ask that you refrain from phone contact and instead email us at firstname.lastname@example.org
Q: When will the National Young Leaders Days be back?
Our normal practice is to start a 'new round' of events in November each year (commencing with seocndary events in Sydney, Melbourne and Brisbane) and then continuing into term 1 of the following year with the remainder of our events. It is too early to tell whether this will be the same for late 2020 and early 2021, but we would dearly love to keep the same pattern that we know works well for schools. If need be, we will push all events back into term 1 of 2021 or, as a last resort, into term 2 of 2021. Our website homepage will list our events as soon as they are announced.