Frequently Asked Questions Regarding Corona Virus
Updated 22nd March 10.35pm EST
Q: We had registered to attend NYLD in Melbourne on 20th March which was didn't go ahead, what happens next?
The Melbourne Convention and Exhibition Centre is owned by the Victorian Government which ruled that this event is among those that cannot proceed, in accordance with a Federal government event ban (we emailed all registered ticket purchasers on 13th March to give immediate notice.) We sent a further email on 22nd March to advise, in detail, the arrangements for the alternative 'online event'. If you did not receive this email (and believe that you should have) then please contact us at firstname.lastname@example.org to inform us.
Q: Can we speak to the Halogen office about this situation?
Please understand that we have approx 4000 schools who attend our events, and the volume of enquiry resulting from the Coronavirus is not something that we could have prepared for. We kindly ask that you refrain from phone contact and instead email us at email@example.com